You can delete your Outrider account, and the data that goes with it, at any time.
In the app
- Open the menu, then Profile.
- Tap Delete my account, then Delete.
Without the app
Email support@outridergroup.net from the address you signed up with, with the subject "Delete my account". We'll delete your account within 30 days and reply when it's done.
What's deleted
- Your account: your email address, username and password.
- Your messages, ride sign-ups, live position and ride trails.
- Your place in your clubs. Clubs you own go to their longest-serving admin (or, without one, their longest-standing member). A club with nobody else in it is deleted, with its rides, chats, announcements, rules and feedback.
What stays
- Rides and announcements you created stay for your clubs, without your name on them.
- Ride alerts you sent (such as an SOS) stay in the ride's history, without your name.
- Backups of the database are kept for up to a week, then deleted.
See the full privacy policy for what Outrider collects and why.