Last updated: 4 November 2026
Outrider is a group-riding app for motorcycle clubs, made by Soren Black in South Africa ("we"). Clubs use it to plan rides, ride together on a live map and keep in touch. This page explains, in plain language, what the app collects, who can see it and how to delete it. If anything is unclear, email us at support@outridergroup.net.
Clubs
Everything in Outrider belongs to a club. You see only the clubs you're in: one club never sees another club's rides, chats, news or members.
Each club is run by its owner and the admins they choose. They plan the club's rides, post its announcements and rules, read the feedback sent to them and can remove members. They can't see your email address, your password or your private messages, and they can't change or delete your account.
What Outrider collects
- Your account: your email address, the username you choose (people in your clubs see it; you can change it on your Profile), your password (stored scrambled, so nobody can read it, us included), the clubs you're in and your role in each.
- Clubs you start: the club's name, the area it rides from (if you add one), its time zone and its invite code.
- Rides: rides you create or join (with the vehicle and colour you give, which the other riders see), and the checklist items you add or tick off. A private ride, with its riders, is seen only by the member who created it and the members they invite. The club's owner and admins can't see it.
- Your live location, only around rides you join. See below.
- Ride alerts you send (for example SOS, breakdown or hazard). These include your location at that moment, so others can find you.
- Messages: what you post in a club's chat (seen by its members), in a ride's chat (seen only by the people on that ride, while they're on it) and in private messages (seen only by you and the other person, who must share a club with you). A ride's chat is deleted with the ride, and a club's chat with the club.
- Feedback: what you send to your club's admins and what it's about, plus, for a problem with the app, the app and phone software version (like "Outrider 1.0.24 · Android 14"). It's anonymous unless you choose to add your name.
- Reports and blocks: if you report a message or a member, we keep the report, what it's about and who sent it, so the club's admins or we can act on it. If you block someone, we keep that so you stop seeing their messages.
- Payments: if a club's owner buys a plan for more seats, Google Play or the App Store takes the payment. We learn which plan the club has and whether it's paid up, never card or bank details.
We don't collect contacts, photos or advertising identifiers, we don't show ads, and we don't track you across other apps or websites.
Your live location
When you join a ride, Outrider shares your live location with that ride's group only on the ride's day(s), in the club's time zone: from 30 minutes before the start time (or when the leader rolls out, if that's earlier) until the ride's end time, until the ride's host ends the ride, or until midnight, whichever comes first.
On Android and iPhone, sharing continues while your phone is locked, and a notification shows whenever your location is being shared.
You can pause sharing at any time on the live ride screen. Pausing removes your position from the map until the group next rolls out, when sharing turns back on so nobody gets left behind. Leaving the ride stops sharing for that ride.
Who can see it: only the riders who joined the same ride, the ride's leader and its creator. The club's owner and admins see it only on rides they joined, created or lead. It is never public.
On your phone
- Reminders and alerts: the app sets a reminder for each ride day you joined, and shows ride alerts (like an SOS or a rider arriving), new messages, announcements and ride checklist changes as notifications. These are made on your phone; no outside notification service receives them. You can turn messages, ride chats, announcements and checklists off on your Profile.
- Spoken alerts: unless you turn them off on your Profile, your phone's own text-to-speech reads ride alerts aloud. They stay quiet while your phone is on silent.
- SOS alarm: when a rider on your ride sends an SOS, your phone rings for about 15 seconds, even on silent. It's the only alert that does.
Who we share data with
We don't sell your data, and we don't share it with advertisers. Outrider uses these services:
- Supabase stores the app's data and handles sign-in.
- GitHub stores encrypted backups of the database.
- An email service sends the emails you ask for: confirming your sign-up and codes for a new password.
- OpenStreetMap map servers provide the map images, and its Overpass service lists the fuel stations and churches in the area on screen. Your phone asks them for the area on screen, but not who you are.
- Esri provides the satellite images if you choose the Satellite map style. It sees the area on screen, but not who you are.
- OSRM route servers work out the roads between the points of a planned route, and Photon (by komoot) suggests places as you type a meeting point or stop. They receive those points or that text, but not who you are.
- Google, if you paste a Google Maps link to plan a route (the app asks Google to open that link).
- Google Play and the App Store take payments for plans, and RevenueCat keeps track of them for us. RevenueCat receives the club's ID and its purchase history, never card or bank details.
Data is encrypted while it travels between your phone and these services.
How long we keep it
- Your account, your clubs, ride sign-ups and messages are kept until you delete your account (or delete a message, leave a club or its owner deletes it).
- Your latest live position is replaced as you move, and cleared when you pause. Ride trails (the route each rider took) stay with the ride until the ride is deleted, you leave the club or you delete your account.
- Backups of the database are kept for up to a week, then deleted.
Your password
If you forget your password, ask for a code by email on the sign-in screen. Nobody else can set or see your password: not your club's owner or admins, and not us. You can change it any time under Profile → Change password.
Deleting your account
In the app: open the menu, then Profile, then Delete my account, and confirm. This permanently deletes your account, your messages, your ride sign-ups, your live position and your ride trails. Clubs you own go to their longest-serving admin (or, without one, their longest-standing member); a club with nobody else in it is deleted. Rides and announcements you created stay for your clubs, and alerts you sent stay without your name.
Without the app: email support@outridergroup.net from the address you signed up with, and we'll delete your account within 30 days.
Your rights
You can ask us what data Outrider holds about you, and ask us to correct or delete it: email support@outridergroup.net. Under South Africa's Protection of Personal Information Act (POPIA) you can also complain to the Information Regulator; elsewhere, to your country's data protection authority.
Who Outrider is for
Outrider is for adults (18 and over) who ride with a club. It isn't intended for children.
Changes
If this policy changes, the date at the top is updated and members are told in the app.